Create a collaboration portal and manage access
Create a shared portal for a creator or guest, set who takes part when you create it, share updates through messages, files, and milestones, and revoke access when the work ends.
Purpose
Create a collaboration portal for a creator or guest, share work through messages, files, and milestones, and revoke access when the engagement ends.
Who this is for
Owners and admins setting up a shared space with a creator or guest.
Prerequisites
- Permission to create a portal in the workspace.
- The creator the portal is for.
- The email address of a guest you want to invite, if any.
Steps
- Open collaboration portals and create a new portal.
- Confirm the portal's owner and the creator it is for.
- Invite one guest by email at creation if an outside collaborator needs access.
- Share updates in the portal through messages, files, and milestones.
- Review the participant list and each participant's role.
- Revoke a participant's access when their part of the work ends.
Expected result
A portal exists with its owner, creator, and any invited guest, the team shares work through messages, files, and milestones, and access can be revoked when the engagement ends.
Verification
- The portal shows its owner, creator, and any invited guest in the participant list.
- Messages, files, and milestones you add appear in the portal.
- A revoked participant can no longer open the portal.
If something goes wrong
- A guest cannot open the portal
- Confirm you invited the right email when you created the portal; guest access is set at creation.
- A participant should no longer have access
- Revoke their access from the participant list; access is removed rather than downgraded.
- A file or message is missing
- Confirm it was added to this portal and that the participant has not been revoked.
Permissions
Creating a portal and revoking access needs an owner or admin role; participants are set when the portal is created and a participant's access is revoked rather than changed.
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Support
If a portal will not create or a guest cannot get access, ask a workspace admin first. LumenReach support can help with portal setup without accessing private collaboration content.