Track usage, AI units, and credits

Open billing to see usage and AI units against your plan, check your credit balance and spend gates, and add credits before automated work is paused.

Purpose

Track workspace usage and AI unit consumption against your plan, watch your credit balance and spend gates, and add credits before automated work is paused.

Who this is for

Owners and billing admins tracking usage and keeping credits available.

Prerequisites

Permission to view billing for the workspace.
An active workspace with usage or a subscription to review.
A workspace owner or billing admin for changes such as adding credits.

Steps

Open Billing from the workspace navigation.
Review usage and AI units used against your monthly limit.
Check your credit balance and any spend gate that could pause work.
Open a credit pack and add credits if the balance is running low.
Export a usage summary when you need to share consumption.
Confirm the updated balance so automated work can continue within the limit.

Expected result

You can see usage, AI units, plan, and credit balance in one place, and adding credits raises the balance so spend gates no longer pause work.

Verification

The billing summary shows current usage, AI units used, and credit balance.
Adding a credit pack raises the credit balance shown.
An exported usage summary downloads.

If something goes wrong

Usage or credit balance does not load: Confirm you have permission to view billing; tenant members may need an owner or billing admin to share the details.
A spend gate keeps pausing work: Add credits or ask an admin to review the limit, then confirm the new balance before retrying.
A charge or amount is unclear: Plan and catalog changes need the billing backend; for an amount you cannot reconcile, contact LumenReach support.

Permissions

Viewing usage and credit posture is available to billing-capable roles; adding credits and changing plans or limits needs a workspace owner or billing admin and backend confirmation.

Support

If usage or credits will not load, ask a workspace owner or billing admin first. LumenReach support can help with billing questions without accessing your payment details.