Connect MCP and API integrations safely

Create tenant-owned access for approved integrations, assistants, automations, reports, and usage exports without exposing platform credentials.

Purpose

Create tenant-owned access for approved integrations and assistants with clear permissions and limits, and revoke it cleanly when it is no longer needed.

Who this is for

Admins and developers connecting approved assistants, integrations, and automations.

Prerequisites

Steps

  1. Open the API and integrations area in Tenant Admin.
  2. Choose an access mode that matches the integration's needs.
  3. Pick the smallest set of permissions the integration requires.
  4. Create the key and copy it once into your integration's secure settings.
  5. Confirm the integration connects and appears in usage history.
  6. Revoke any key that is unused or belongs to a retired integration.

Expected result

The integration connects with a workspace-owned key, uses only the permissions you chose, appears in usage history, and can be revoked at any time.

Verification

If something goes wrong

An integration cannot connect
Confirm the access mode and permissions match what the integration needs, then try again.
You lost the key value
You cannot view a key again after creation; revoke it and create a replacement.
Requests are being limited
Review your plan's request limits and reduce request volume or upgrade.

Permissions

Creating and revoking access needs an admin or developer role; the access you grant is always workspace-owned and separate from platform administration.

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Support

If an approved integration still cannot connect, ask your workspace admin first. LumenReach support can help with connection requirements without exposing platform credentials.