Register and sign in safely

Create an account, accept an invitation, use the sign-in methods your workspace enabled, and know what to do when a provider still needs setup.

Purpose

Create an account or accept an invitation, sign in with a method your workspace supports, and know what to do when a sign-in provider still needs setup.

Who this is for

Anyone creating an account, accepting an invitation, or signing in to a workspace.

Prerequisites

A verified email address, or an invitation link from a workspace owner.
A supported browser with cookies allowed for the session.
If your workspace uses single sign-on, access to that identity account.

Steps

Open the sign-in panel from the landing page or your invitation link.
Choose an available sign-in method; unavailable methods are shown with a setup note.
Complete the email, passkey, or single sign-on prompt.
Review and accept any pending workspace invitation.
Confirm you land in the right workspace and your role is shown.

Expected result

You reach your workspace signed in, with the correct role, and any unavailable provider clearly labelled rather than failing silently.

Verification

Your name and role appear in the workspace header after sign-in.
Accepted invitations move from pending to active in the members list.
A provider that needs setup shows a clear note instead of an error.

If something goes wrong

A sign-in provider is unavailable: Use another listed method, or ask a workspace admin to finish that provider's setup.
An invitation link has expired: Ask the workspace owner to send a fresh invitation.
You sign in but see no workspace: Confirm you accepted the invitation for the right workspace, then ask an admin to re-invite if needed.

Permissions

Anyone with a valid invitation can register; choosing sign-in providers for the whole workspace needs an admin.

Support

If you cannot sign in after trying the listed methods, ask your workspace admin first. LumenReach support can help with account access without sharing private setup details.